Terms of Service

Last updated: June 2026

1. Introduction

Welcome to Flenya. By accessing and using our website at flenya.com and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

These Terms of Service apply to all users of the site, including browsers, customers, and merchants.

2. Company Information

Store Name: Flenya Website: flenya.com Contact Email: help@flenya.com

3. Products

We reserve the right to:

Modify or discontinue any product at any time without notice
Limit the quantities of any product
Refuse service to anyone for any reason at any time

Product colours and images are as accurate as possible, however we cannot guarantee that your device's display accurately reflects the actual colour of the product.

4. Pricing

All prices on our website are displayed in British Pounds Sterling (£) and include applicable taxes.

We reserve the right to modify prices at any time without prior notice. However, the price applicable to your order is the price displayed at the time of checkout.

In the event of a pricing error, we reserve the right to cancel your order and issue a full refund.

5. Orders & Payment

By placing an order on our website, you confirm that:

You are at least 18 years of age
The payment information provided is accurate and complete
You are authorised to use the payment method provided

We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be fraudulent.

Payment is processed securely through our payment providers. Flenya does not store any payment card information.

6. Shipping & Delivery

All shipping and delivery information is detailed in our Shipping Policy, which forms part of these Terms of Service.

Delivery times are estimates only and are not guaranteed. Flenya is not liable for delays caused by customs, postal services, or circumstances beyond our control.

7. Returns & Refunds

All returns and refunds are handled in accordance with our Refund Policy, which forms part of these Terms of Service and complies with the UK Consumer Rights Act 2015.

You have the right to cancel your order within 14 days of receiving your item without giving any reason.

8. Intellectual Property

All content on this website including but not limited to:

Text and copy
Images and graphics
Logo and branding
Product descriptions

Is the property of Flenya and is protected by applicable intellectual property laws. You may not reproduce, distribute or use any content from this website without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by UK law, Flenya shall not be liable for:

Any indirect or consequential loss
Loss of profits or revenue
Loss of data
Any damages arising from your use of our website or products

Our total liability to you shall not exceed the amount paid for the product in question.

10. Accuracy of Information

We reserve the right to modify the content of this website at any time without notice. We do not guarantee that the information on our website is always accurate, complete or current.

11. Third Party Links

Our website may contain links to third party websites. These links are provided for your convenience only. Flenya has no control over the content of those sites and accepts no responsibility for them.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from these Terms of Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the new Terms of Service.

We encourage you to review these Terms of Service periodically.

14. Contact Us

If you have any questions about our Terms of Service please contact us:

Email: help@flenya.com Website: flenya.com