Cookie Policy
Cookie Policy
Last updated: June 2026
1. Introduction
This Cookie Policy explains how Flenya ("we", "us" or "our") uses cookies and similar tracking technologies when you visit our website at flenya.com.
This policy complies with the UK Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR).
Please read this policy carefully. By continuing to use our website, you consent to our use of cookies as described in this policy.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet or mobile phone) when you visit a website.
Cookies are widely used to:
- Make websites work more efficiently
- Remember your preferences
- Provide website owners with information about how their site is used
- Deliver relevant advertising
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for our website to function properly. Without these cookies, our website cannot operate correctly.
| Cookie | Purpose | Duration |
|---|---|---|
| Shopify session | Maintains your shopping session | Session |
| Cart cookie | Remembers items in your cart | 2 weeks |
| Security cookie | Protects against fraud | Session |
These cookies cannot be disabled as they are essential to the operation of our website.
3.2 Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information.
| Cookie | Purpose | Duration |
|---|---|---|
| Google Analytics | Tracks website traffic and behaviour | 2 years |
| Shopify Analytics | Monitors store performance | 1 year |
3.3 Functional Cookies
These cookies allow our website to remember choices you have made to provide a more personalised experience.
| Cookie | Purpose | Duration |
|---|---|---|
| Language preference | Remembers your language settings | 1 year |
| Currency preference | Remembers your currency selection | 1 year |
3.4 Marketing & Targeting Cookies
These cookies are used to deliver advertisements that are relevant and engaging to you.
| Cookie | Purpose | Duration |
|---|---|---|
| TikTok Pixel | Tracks conversions from TikTok ads | 1 year |
| Meta Pixel | Tracks conversions from Instagram and Facebook ads | 1 year |
| Pinterest Tag | Tracks conversions from Pinterest | 1 year |
These cookies may be set by our advertising partners and used to build a profile of your interests.
4. Third Party Cookies
Some cookies on our website are set by trusted third party services. These include:
Shopify Our e-commerce platform uses cookies to process transactions and maintain your shopping experience. Privacy Policy: shopify.com/legal/privacy
Google Analytics We use Google Analytics to understand how visitors use our website. Google may use this data in accordance with their own privacy policy. Privacy Policy: policies.google.com/privacy
Meta (Facebook & Instagram) We use Meta Pixel to track the effectiveness of our advertising campaigns on Facebook and Instagram. Privacy Policy: facebook.com/privacy/policy
TikTok We use TikTok Pixel to measure the performance of our TikTok advertising campaigns. Privacy Policy: tiktok.com/legal/privacy-policy
5. How to Control Cookies
You have the right to decide whether to accept or reject cookies, with the exception of strictly necessary cookies.
5.1 Cookie Consent Tool
When you first visit our website, you will be presented with a cookie consent banner where you can choose which categories of cookies to accept or reject.
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website.
5.2 Browser Settings
You can also control cookies through your browser settings. Most browsers allow you to:
- View cookies stored on your device
- Delete some or all cookies
- Block cookies from specific websites
- Block all cookies
Please note that disabling cookies may affect the functionality of our website and your shopping experience.
Instructions for managing cookies in popular browsers:
| Browser | Instructions |
|---|---|
| Google Chrome | Settings → Privacy and Security → Cookies |
| Safari | Preferences → Privacy → Manage Website Data |
| Firefox | Settings → Privacy & Security → Cookies |
| Microsoft Edge | Settings → Privacy, Search and Services → Cookies |
5.3 Opt Out of Analytics
To opt out of Google Analytics tracking across all websites visit: tools.google.com/dlpage/gaoptout
6. What Happens If You Disable Cookies
If you choose to disable cookies please be aware that:
- Some features of our website may not function properly
- Your shopping cart may not work correctly
- Your preferences may not be saved between visits
- You may see less relevant advertising
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation or our business practices.
Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
8. Your Rights
Under UK GDPR you have the right to:
- Access information about the cookies we use
- Withdraw your consent to non-essential cookies at any time
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
9. Contact Us
If you have any questions about our use of cookies or this Cookie Policy please contact us:
Email: help@flenya.com Website: flenya.com